Intelligent automation of customer reminders with Aston AI
Automate up to 80% of your customer follow-ups
Why automate your customer reminders?
- Save time: avoid time-consuming manual tasks.
- Improve your cash flow: significantly reduce late payments.
- Strengthen your organization: each manager has a clear, scenario-driven to-do list.
A truly intelligent relaunch
With Aston AI, you don’t just send automatic reminders. You can :
- Choose the channels used: email, post, SMS, call, ERE, customer portal
- Define deadlines and escalations between each dunning level
- Adopt a different tone and format depending on customer scoring
- Plan preventive relaunch campaigns ahead of schedule
Find out more about Aston AI
Founded in 2011, ASTON AI, voted Fintech of the Year 2015, has revolutionized the receivables management market in ten years by offering a high-performance, simple, comprehensive and innovative platform. ASTON AI platforms benefit from 10 years of continuous technological development and an in-house R&D department dedicated to digital services.
3 control modes to suit your needs
- Automatic everything is triggered according to your settings
- Supervised : reminders are prepared but you validate the mailing
- Manual : calls, specific reminders, personalized actions
Measurable results
A simple interface for maximum efficiency
- Easy to create multi-level scenarios
- Dynamic document templates with custom fields
- Action history by customer + response tracking
Aston AI: more efficient than your ERP
ERP systems only handle basic reminders. Aston AI brings you :
- Business logic integrated into managers’ day-to-day work
- Scenarios tailored to each customer’s behavior
- Precise, real-time control of collections activity
