Why outsource?
- Accumulating late payments
- Lack of bandwidth to relaunch
- Preserving B2B customer relations
- Increasing stress on cash flow
Outsourcing collection is a logical option… provided you don’t lose control.
The 3 main models
Manage everything in-house
✔️ Total control
❌ Heavy operational load
❌ Dependence on available resources
Outsource everything to a collection agency
✔️ Immediate time saving
❌ Loss of control over restarts
❌ No visibility on files
❌ No customer workstation reporting
❌ High cost (fees + commissions)
⚠️ A model that disconnects you from cash and customer relations
The Aston AI hybrid model (recommended)
✔️ Driving with Aston AI
✔️ You delegate what you decide, when you decide
✔️ You monitor everything from a single cockpit
The Aston AI hybrid approach
🎯 The right balance between automation, targeted outsourcing, and total control.
- Your instance Aston AI instance centralizes all your outstandings, reminders and indicators.
- Our Aston service team handles all your reminders, according to your rules.
- You keep 100% visibility on your actions.
- You only delegate only what you choose a portfolio, a typology, or a seniority threshold.
💡 A flexible, controlled, scalable model.
Customer story: A tech SME switches to managed outsourcing
This SME had chosen a competitor with complete outsourcing.
But faced with a lack of customization and reporting, they switched to Aston AI.
- Aston AI’s own platform
- Relaunch by the Aston service
- Litigation entrusted to a law firm as a last resort
Results :
- Consolidated vision
- Mastering customer relations
- Lower DSO
- Savings on collection costs
“Aston AI allows us to outsource intelligently, without losing control.”
Would you like to go further and cover legal disputes?
The right combo:
Aston AI + Aston service + collection agency only for legal disputes
- You retain all the smart, pre-contentious boosting in Aston AI
- Our team can take care of the reminders for you
- You can only initiate litigation on D+90 or on validationvia partner firm
You control everything. Even when you delegate.
What to avoid: entrusting everything to a firm from the outset
The “turnkey” model (dunning + collection + litigation by the same service provider) presents a number of risks:
- ❌ High, uncontrolled costs
- ❌ Loss of customer relationships
- ❌ No data access
- ❌ No ability to adjust your priorities
You’re no longer in control of your accounts receivable. You’re subjected to it.
What does Aston AI have to offer?
- ✔️ A SaaS platform for automated dunning and cash management
- ✔️ A service team to relaunch for you if need be
- ✔️ A partner ecosystem (law firm, bailiff, lawyer) only as a last resort
- ✔️ Dashboards for steering, monitoring, actions and ROI
You’re still in charge.
Frequently asked questions
“Should I outsource my difficult reminders or bring more resources in-house?”
“How do I know if a firm is profitable in my cash cycle?”
“Can I automatically relaunch 80% of my customers and only delegate sensitive cases?”
👉 Aston AI helps you build a tailor-made outsourcing strategy.
Contact us to discover Aston AI's hybrid approach and choose the strategy best suited to your customer workstation.
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