Size
SMES
Sales figures
31,852M
Sector
Wholesale
Context
Industry/components (C-parts):
A player in the components industry, this SME managed customers throughout Europe. However, the tools we used did not allow us to segment reminders according to customer type or risk. In the absence of precise management, the company depended heavily on the habits of its managers. As a result, customers were treated unequally.
Objective
Industry/components (C-parts):
Bufab was facing recurring challenges in managing receivables. Indeed, the dunning processes were partially manual. This led to a significant loss of time, irregular monitoring of cash receipts and a lack of visibility on customer balances. Against this backdrop, the company wanted to improve collection, but also anticipate overdue payments and structure its reminders more effectively.
Solution implemented
To meet these challenges, Aston AI deployed its Cash Collection solution.
Centralizing data, automating reminders and sharing KPIs have enabled us to structure the management of receivables.
The platform has also been configured for proactive management: automated reminders, segmentation by risk and predictive scoring.
Finally, everything remains accessible via an intuitive web interface, with no technical overload for the teams.
With a DSO reduced by 10 days, 90% of reminders automated and increased team involvement, the results are convincing.
In fact, they illustrate the concrete effectiveness of a well-thought-out digitalization of the reminder process.
Thanks to these advances, the company is transforming receivables into a cash-generating lever.
They also streamline exchanges with debtor customers.
Results
Key benefits
The integration ofAston AI Cash Collection has led to major advances: automating time-consuming tasks, saving operational time, improving cash flow and securing reminders.
As a result, the company is better able to manage its receivables, reduce its DSO and get its teams more involved.
Now, everyone works together around a common, easy-to-use and scalable tool.
This represents a real paradigm shift in cash management.
