Background and objective
Customer collection in heavy industry represents a major challenge for companies faced with long billing cycles and high amounts.
In this sector, invoicing cycles are long, unit amounts are high and disputes are frequent.
As a result, managing customer receivables becomes complex and has a direct impact on cash flow.
In this context, Valdunes was faced with several difficulties. Firstly, reminders were partly manual and managed in Excel. Secondly, there was a lack of regular monitoring of incoming payments. In addition, the teams were wasting a lot of time on repetitive tasks.
In addition, the company lacked visibility of customer balances and portfolios. As a result, it was difficult to anticipate overdue receivables and make collection forecasts more reliable. Finally, there was no structured dunning strategy in place.
The objective was clear:
Securing customer receivables
Automate and structure reminders
Improving collections
Reduce late payments
Turning receivables into cash leverage
To meet these challenges, Aston AI deployed its Cash Collection solution, integrated with the SAGE collection module.
Valdunes has moved from Excel-based tracking to a dedicated digital platform. This solution now enables :
Segmentation of customers by risk level
Predictive scoring to detect potential delays
A clear view of outstandings by portfolio
Precise monitoring of collection forecasts
A simple, accessible interface for teams
Thanks to this digitalization, results have been rapid. Receivables management has become much smoother. What’s more, reminders are now uniform and traceable.
In concrete terms, the company observed :
Lower DSO
Improved collection rate
Better visibility on cash flow
Operational time savings
Secure customer workstations
In short, Valdunes has transformed its collection process. From now on, customer receivables are no longer a risk center, but a genuine lever for financial performance.
Solutions & Results
Frequently asked questions
Why is accounts receivable so complex in heavy industry?
Billing cycles are long, unit prices are high, and disputes are frequent. As a result, every late payment has a direct impact on cash flow.
How did Valdunes make the transition from Excel to a dedicated platform?
Aston AI Cash Collection has been integrated into the SAGE collections module. The team now has access to automated and scheduled reminders, customer segmentation based on risk, predictive scoring that identifies potential late payments, an overview of outstanding balances by portfolio, and tracking of collection forecasts.
What were the results?
A reduction in DSO, an improved collection rate, better cash flow visibility, and time savings for teams.
View all of our customer case studies or learn more about the Aston AI debt collection software.
