Size
SMEs
To learn more, read our guide: 7 Ways to Reduce DSO.
Revenue
5M
Sector
Building and civil engineering / Installation work on all premises (plumbing, tiling, heating)
Background and objective
EAU PLUS operates in the construction industry and provides plumbing, tiling, and heating services. The company generates a steady volume of customer invoices. Although it uses accounting software tailored to its business, its collections process lacked structure. Reminders were sporadic and not very formalized. As a result, tracking outstanding balances was complex and time-consuming.
The goal was clear: to have a dedicated collections software solution. EAU PLUS wanted to automate its collection reminders, make the process more systematic, and improve visibility into accounts receivable—all without disrupting existing operations.
Aston AI has deployed its Cash Collection solution to streamline the collections process in a simple and efficient way. The platform has automated reminders and centralized the tracking of unpaid invoices. As a result, teams have reduced the time spent on manual tasks. At the same time, they have gained greater clarity on outstanding balances and the actions needed.
The result: more consistent payments, better cash flow management, and a more professional customer relationship. Debt collection is now a reliable, structured, and manageable process.
Solutions & Results
Frequently asked questions
Why is debt collection difficult in the construction industry?
Construction companies issue a steady stream of invoices to numerous customers for varying amounts. Without a systematic approach, follow-ups remain sporadic, and tracking outstanding balances becomes time-consuming and complicated: this was the case for EAU PLUS before Aston AI.
What has changed for EAU PLUS?
Reminders are automated and follow a defined process. Tracking of unpaid invoices is centralized, and the team can see outstanding balances and required actions at a glance. The existing accounting software was retained.
Should we switch to a different accounting software program?
No. At EAU PLUS, Aston AI was integrated into the existing accounting software without disrupting the current system.
What were the results?
More consistent payments, better cash flow management, less time spent on manual tasks, and a more professional customer relationship.
Is this type of solution suitable for an SME?
Yes: EAU PLUS is an SME with approximately €5 million in revenue. Aston AI offers a solution designed for SMEs, which is detailed on the SME debt collection software page.
View all of our customer case studies or learn more about the Aston AI debt collection software.
