Customer portal
Offer your customers a secure portal
The ACC Customer Portal is an online interface dedicated to your debtor customers, natively integrated into our dunning and collection solution. dunning and collection solution. Accessible 24 hours a day from a computer or cell phone, this portal enables customers to consult their invoices, track their outstanding amounts in real time, ask questions directly to your teams, and above all, pay immediately via secure payment links.
A real performance lever for your receivables management, the portal helps to reduce late payments, streamline communication between creditors and debtors, and accelerate the order-to-cash cycle. It improves both the user experience of your customers and the productivity of your collection team, by limiting scattered exchanges (emails, calls) and centralizing all actions in a single platform.
Designed to meet the needs of SMEs, ETIs and international groups, the Aston Cash Collection portal is part of a drive to digitalize customer collection and simplify the payment process. It adapts to all profiles (B2B, B2C, public sector) and integrates seamlessly into your existing system.
What the ACC Customer Portal brings to your collections and receivables management
1. Centralized and autonomous access to all their information
Your customers can access all their invoices, statements (total outstanding, overdue, average overdue) and payment history online, without delay or friction. This transparency enables them to keep track of their situation at all times, promoting better understanding and a natural reduction in disputes.
2. Interactive exchange to enrich each file
They can reply directly via the integrated messaging system. Each interaction (question, objection, clarification) is automatically time-stamped and keeps the customer file up to date in your platform, without any re-keying. You gain in speed, context and traceability.
3. Easy one-click payments, even via smartphone
Customers receive a payment link or secure flash code, enabling them to pay by credit card, direct debit, bank transfer or even in instalments (3, 4 or 10 times). Settlement is instantly recorded and accepted, boosting your cash flow and improving the customer experience.
4. A platform that frees up your team and strengthens customer relations
You can configure the portal for your customers (B2B or B2C) in just a few clicks. This autonomy reduces incoming requests, simplifies management and lets you focus on customers who are really at risk. At the same time, the customer experience is enhanced and the relationship strengthened.
Help them do their job
(total outstanding, outstanding overdue, average overdue)
automatically update your files
Make it easy for them to pay
through the payment link or flash code
direct debit or bank transfer
Offer to pay in instalments
You too can benefit from this portal
With our solution, you communicate in real time with your customers, who have direct access to their invoices, outstanding amounts and amounts due, and you facilitate their payments.
A complete platform for collections and Credit Management
Aston AI Cash Collection is a SaaS Order-to-Cash platform that brings together all the modules needed to optimize receivables management: debt collection, dispute management, credit management and DSO improvement.
The Customer Portal: Effective and Diplomatic Follow-Up
Debt collection is no longer just about sending reminders. Companies are now looking for solutions that can streamline communication with their customers while speeding up payment collection. With theAston AI Cash Collection customer portal, every payment reminder becomes an opportunity
Aston AI x Pennylane: A Partnership to Speed Up Collections and Simplify Financial Management
Today, companies are looking for solutions that can integrate their bank accounts, invoicing, and accounting systems with their collections process in order to speed up customer payments and improve their cash flow. In fact, better data integration makes it easier
360° View of the Customer Account: Consolidating Collections, Credit Management, and DSO on a Global Scale
For international groups, accounts receivable are often spread across multiple subsidiaries, multiple ERP systems, multiple currencies, and multiple countries. This fragmentation complicates the work of credit management, collections, and finance teams. As a result, it becomes difficult to gain a
