Size
SMES
Sales figures
70M
Sector
Construction
Background and objective
Customer collection in heavy industry represents a major challenge for companies faced with long billing cycles and high amounts.
In this sector, invoicing cycles are long, unit amounts are high and disputes are frequent.
As a result, managing customer receivables becomes complex and has a direct impact on cash flow.
In this context, Valdunes was faced with several difficulties. Firstly, reminders were partly manual and managed in Excel. Secondly, there was a lack of regular monitoring of incoming payments. In addition, the teams were wasting a lot of time on repetitive tasks.
In addition, the company lacked visibility of customer balances and portfolios. As a result, it was difficult to anticipate overdue receivables and make collection forecasts more reliable. Finally, there was no structured dunning strategy in place.
The objective was clear:
Securing customer receivables
Automate and structure reminders
Improving collections
Reduce late payments
Turning receivables into cash leverage
To meet these challenges, Aston AI deployed its Cash Collection solution, integrated with the SAGE collection module.
Valdunes has moved from Excel-based tracking to a dedicated digital platform. This solution now enables :
Segmentation of customers by risk level
Predictive scoring to detect potential delays
A clear view of outstandings by portfolio
Precise monitoring of collection forecasts
A simple, accessible interface for teams
Thanks to this digitalization, results have been rapid. Receivables management has become much smoother. What’s more, reminders are now uniform and traceable.
In concrete terms, the company observed :
Lower DSO
Improved collection rate
Better visibility on cash flow
Operational time savings
Secure customer workstations
In short, Valdunes has transformed its collection process. From now on, customer receivables are no longer a risk center, but a genuine lever for financial performance.
