Size
Multinational
Sales figures
156M
Sector
Nan
Context
B2C logistics, multi-point collections: With a dense network of delivery points and split collections, the company was faced with a fragmentation of customer data. The lack of automation led to frequent delays and time-consuming customer follow-up. In addition, the complexity of the flows required a solution capable of aggregating and structuring the entire activity.
Objective
In the context of b2c logistics and multi-point checkouts, Relais Colis was facing recurring challenges in managing its customer accounts. Indeed, dunning processes were partially manual, resulting in a significant loss of time, irregular monitoring of collections and a lack of visibility on customer balances. As a result, the company was looking to improve debt collection, anticipate unpaid invoices, and structure its customer follow-ups efficiently.
Solution implemented
To meet these challenges, Aston AI has implemented its Cash Collection solution. ASTON + typed models + scanned follow-up. More specifically, the platform was configured to ensure proactive
-39% unpaid > 60j, clear modeling. These results demonstrate the concrete effectiveness of a well-thought-out digitalization of the dunning process. They enable the company to transform receivables into cash leverage, while streamlining exchanges with debtor customers.
Results
Key benefits
All in all, thehe integration of Aston AI Cash Collection has led to major advances: automation of time-consuming tasks, operational time savings, improved available cash flow, and more secure dunning processes. As a result, the company has been able to better manage its
