Find out how to integrate your customers’ e-mail responses into your collection software with Aston AI.
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You expected it, Aston AI did it! With its new "e-mail reply" module integrated into ACC
We are now the first solution capable of integrating your customers’ e-mail responses to your reminders into your credit management platform. Thanks to our technological lead, our understanding of the market and the power of our AI, this innovation radically transforms collections management.
To learn more, read our guide: Customer Follow-Up and Collection: Best Practices.
🚀 A turning point in collections and receivables management
✅ No more time-consuming management of customer replies in your e-mail inboxes.
✅ From now on, all your customers’ e-mail responses are automatically centralized and can be used directly in your Aston Cash Collection platform .
✅ No more spam, no more non-deliveries and no more reminders sent via a no-reply address.
🔍 How does it work?
✅ Simple configuration: create a dedicated e-mail address (e.g. [email protected]).
✅ Automatic integration: all your customers’ e-mail responses are retrieved and associated with the corresponding dunning actions.
Why is the “e-mail reply” module a revolution?
Everything is centralized and automated on the ACC platform, including e-mail dispatch and response.
🔹 Considerable time savings: no more juggling between your e-mail inboxes and your collection software.
🔹 100% optimized follow-up: no more forgotten customer messages.
🔹 An improvement in DSO: reduce the time it takes to follow up your customer invoices and pay them.
🔹 Accelerate your dunning processes: gain in responsiveness through more effective management of your collections.
🔹 Improved customer relations: your customers can respond easily and receive fast, optimized reminders.
🔹 Anticipate disputes: with real-time communication with your customers.
🔹 Improved collection rates: anticipate and adapt your reminders according to customer responses.
🏆 Powerful leverage for our users
This module not only improves your collection management, it becomes a real strategic differentiator:
🔹 A unique innovation on the market to set you apart and improve your customer relations
🔹 Immediate ROI: fewer manual tasks, more receipts, greater customer satisfaction
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📌 Don’t miss out on this major breakthrough: move on to the next stage of intelligent recovery!
📢 💡ACC also centralizes responses to SMS reminders!
In addition to e-mail, Aston Cash Collection also enables you to follow up your customers by SMS and integrate their replies directly into your platform, for even more efficient, centralized follow-up.
Multi-channel management that’s unique on the market!
ASTON AI, the AI-driven revolution in collections! 
Discover Aston AI, the intelligent collection software that automates your e-mail replies.
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