What if all your customers’ e-mail replies were directly integrated into your collection platform?
This is now possible thanks to the new “e-mail reply” module integrated into Aston AI Cash Collection (ACC). A first in the credit management market!
To learn more, read our guide: Customer Follow-Up and Collection: Best Practices.
Discover Aston Cash Collection, the automated debt collection software created by Aston AI that transforms your accounts receivable into a driver of growth.
🚀 A major innovation in receivables management
Aston Cash Collection becomes the first collections solution to automatically integrate your customers’ e-mail responses into your software. Thanks to the power of AI and a constant focus on market needs, this new feature simplifies and automates a previously tedious task.
Discover all the other features of Aston Cash Collection
What does the "e-mail reply" module do?
No more overloaded mailboxes: all replies to your reminders are now centralized in ACC.
No more forgotten messages: e-mails are linked directly to the corresponding reminders in your software.
Stop “no-reply” and ineffective reminders: improve the exchange with your customers by letting them respond naturally.
🔍 How does it work?
Create a dedicated e-mail address for your reminders (e.g. recouvrement@votreentreprise. com).
Integrate this address into ACC: the solution automatically retrieves and associates customer responses with their respective reminders.
AI classifies, interprets and processes responses in the right context.
View the ACC platform exclusively for your teams:
A revolution for your teams and your bottom line
This module transforms your collection management:
📩 Total centralization of e-mail dispatches and responses in ACC
⏱️ Enormous time savings: your teams no longer waste time juggling mailboxes and software.
📊 Reinforced follow-up: 0 forgotten customer messages = lower DSO
⚡ Faster reminders: better reactivity = faster receipts
💬 Improved customer relations: simpler exchanges, anticipated disputes
💰 Optimized collection rates: adjust your reminders according to responses
Genuine strategic leverage
The “e-mail reply” module doesn’t just save time:
Improves your ROI: less data entry, more collections
It gives you a competitive edge: modern, intelligent customer management
It propels your credit management into a new era of intelligent automation
And that's not all: integrate SMS responses too!
ACC doesn’t stop at e-mails. The platform also enables you to follow up your customers by SMS, and automatically integrate their responses, for a multi-channel management solution that’s unique on the market.
