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Credit insurance claim

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A customer claim is a report filed with the credit insurer when a covered customer fails to pay. It must be filed within the time limits specified in the contract in order to receive compensation.

Example

An invoice for €20,000 owed by an insured customer is 90 days past due. The company files a claim; the insurer attempts to collect the amount and then pays the claim if the customer does not pay.

Why It’s Important

A missed or late filing can result in the loss of compensation. Keeping track of filing deadlines in the collections software helps minimize this risk.

To learn more: the Allianz Trade connector, Aston AI, and Atradius.

See also: credit insurance, credit limit, litigation.

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